Our client, a leading horticultural company, is seeking a passionate and customer-focused Account Manager to join their team. The ideal candidate will play a key role in nurturing lasting client relationships within the horticultural sector. Reporting to the Managing Director, this position offers an exciting opportunity to work with a diverse range of clients, from and contribute to the growth of our client’s business. The role holder will be based in Naivasha, Kenya.

Key Aims & Objectives:

• Maintain and continue to develop strong, long-lasting relationships with clients in the horticultural industry.
• Site visits to clients and serve as the main point of contact for clients, ensuring a high level of customer satisfaction.
• Understand client needs and proactively identify opportunities for improvement and business growth.
• Manage client accounts, including handling inquiries, resolving issues, and ensuring timely delivery of products and services.
• Collaborate with internal teams to meet client expectations and address their specific needs.
• Work closely with the Managing Director to create and implement strategies for expanding the client base.
• Develop a deep understanding of the company’s offerings and effectively communicate their value to clients.
• Collaborate with operations and product development teams to enhance overall customer experience and meet client requirements.
• Stay updated on industry trends and competitor activities.
• Provide feedback on market trends and customer preferences to support enhancements to the company’s offerings.

Requirements & Qualifications:

• Bachelor’s degree or advanced Diploma in Business, Agriculture, or a related field, or relevant working experience in place of educational qualifications.
• Proven experience in account management and relationship building within the horticultural or related industry.
• Strong understanding of horticultural products, services, and market dynamics.
• Excellent communication and interpersonal skills.
• Ability to multitask, prioritise, and manage time effectively.
• Proven track record of meeting and exceeding sales targets would be an advantage.

If you are passionate about the horticultural industry, possess excellent relationship-building skills, and are eager to contribute to the success of a dynamic company, we encourage you to apply for this exciting opportunity.

How to Apply

Please send CV to recruitment@agrifrontier.com with the subject line: “Account Manager Application”. For further information or a confidential discussion, please contact Wandia Musyimi on wmusyimi@agrifrontier.com.

*Note: Applications will be accepted and reviewed on a rolling basis until the position is filled. Applicants are encouraged to apply as soon as possible.